FAQ

  • Returns

    No refunds will be given for change of mind or wrong sizes selection. All prints and frames are made to order.

    If your order has been damaged in transit please do not open, photograph the damage and contact me as soon as possible so I can arrange a solution.

    * Colour of print may vary slightly due to the way computer monitors and mobile devices show colour.

  • Shipping

    Free standard shipping Australia wide.

    Orders are posted from Port Stephens with tracking.

    Postage can take 3 to 10 business days depending on where you are located.

    *Delivery times may vary depending on Australia Post. Please allow for delays with the covid pandemic.

  • Processing Time

    All prints are processed within 1-3 days from order date, then posted through Australia Post.

    For framing, please allow 10 to 14 days for orders to be processed prior to shipping through Australia Post or Fastway Couriers.

  • Custom Orders

    Yes, we can organise custom orders.

    If you love the images but can’t find the print option that works for you, get in touch and we will do our best to find a solution. You can email our team for custom orders or even to source a print for printing and framing or we can print your own image and offer professional editing and processing.

  • International Orders

    We are more than happy to accomodate international orders and ship overseas. Please email us with your request and we will organise a quote for shipping for you.

  • Trade Enquiries

    CD Fine Art Print welcomes wholesale and trade customers. We have a growing range of prints and custom framing options available at discounted prices for wholesale.

    If you're a retailer or online store looking to stock or purchase our products please email our team.

    We also welcome our services to design professionals; in collaboration with architects, property developers, interior designers and stylists.

    If you have any questions regarding wholesale and trade, or if you have something in mind but cannot see it in our current range, we'd love to hear from you!